Reference

How panda365 Handles Your Personal Data

This privacy policy explains what data we collect when you open an account, deposit via DANA, OVO, or GoPay, and use the lobby — and exactly how we protect it.

Account data protectionDANA, OVO, GoPay wallet privacyYour right to access or delete dataCookies explained clearlyDirect contact for data requests

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DATA REQUEST CONTACT

Reach Us About Your Privacy

If you want to access, correct, or remove data we hold about your account — including payment records linked to DANA, OVO, or GoPay — our support team handles these requests directly. You can reach us through live chat, email, or our in-app message channel. We aim to respond to all data-related requests within a reasonable time and will confirm receipt of your query.

DATA HANDLING STANDARDS

How We Protect and Manage Your Data

We apply consistent data handling across your account — from the moment you register to every deposit and withdrawal you make. Your payment details, session history, and account records are kept under controlled access, and we review our data practices regularly to stay aligned with applicable standards. Here is how each key area works in practice.

Account Security

We use SSL encryption on all data in transit. Account logins require OTP verification, and any new device access triggers an additional confirmation step to protect your account.

Cookie Use

We use functional and analytics cookies to keep your session active and understand how the lobby is used. You can manage cookie preferences in your browser settings at any time.

Data Retention

Active account data is held while your account remains open. After account closure, we retain only what applicable regulations in eligible Indonesia regions require, then delete the rest.

Third-Party Sharing

We share data only with payment processors like DANA, OVO, and GoPay to complete your transactions, and with fraud-prevention services. We do not sell your data to advertisers.

What Data We Collect and Why

panda365 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you create an account, we collect the information you provide directly — your name, email address, phone number, and the e-wallet details you link for transactions. If you deposit or withdraw using DANA, OVO, or GoPay, we record the transaction reference, amount, and wallet identifier

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to process and verify that payment. We do not store your full e-wallet PIN or password at any point. We also collect device and session data — browser type, IP address, and session timestamps — to keep your account secure and detect unusual activity. This data
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helps us confirm that a login from Jakarta is consistent with your normal access pattern, for example. We hold your data for as long as your account remains active, plus a retention period required by applicable regulations. You can request a copy of your data or
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ask us to delete it by contacting our support team. Data handling practices depend on local law and apply only where our platform is available in eligible regions of Indonesia.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Your Privacy Questions, Answered Directly

These are the questions we hear most often about how panda365 handles account data, wallet records, and your rights as someone using the platform in Indonesia. If something is not covered here, contact support via live chat.

We collect your name, email, phone number, and device details at registration. If you link DANA, OVO, or GoPay, we record transaction references — never your full PIN.

Yes. Send a data access request via live chat or support email with your account ID. We will locate your records and provide a summary within a reasonable timeframe.

Contact support through live chat or email and submit a deletion request. We will remove your data after completing any legally required retention period for your eligible Indonesia region.

Only with payment processors — DANA, OVO, GoPay — to complete your transactions, and with fraud-detection services. We do not share or sell your data to marketing or advertising companies.

We use cookies to keep your session running and to understand lobby usage patterns. Functional cookies are required; analytics cookies can be adjusted through your browser settings.

We retain only what applicable regulations in eligible Indonesia regions require after account closure. Once that retention window ends, your personal data is deleted from our systems.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal AccountRegister Apppanda365 App

How panda365 Handles Your Personal Data

Reach Us About Your Privacy

How We Protect and Manage Your Data

Account Security

Cookie Use

Data Retention

Third-Party Sharing

Your Privacy Questions, Answered Directly

01 What personal data does panda365 collect when I open an account?

02 Can I request a copy of all the data panda365 holds on me?

03 How do I ask panda365 to delete my account data?

04 Does panda365 share my wallet data with third parties?

05 How does panda365 use cookies on the platform?

06 How long does panda365 keep my data after I close my account?

Privacy Policy

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